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| Wine Basket: [2] delivery options |
| Delivery Information Click here to view Delivery Details for WINE of the MONTH CLUB. Your order from WineryToHome.com's selection of fine Ontario wines will most likely be shipped to you via Canada Post. If you live in the Expanded Golden Horseshoe, you also have the option of using our premium Direct Delivery service. Delivery Methods Delivery Pricing Re-Delivery Government Regulations The Alcohol and Gaming Commission of Ontario regulates the wineries' sale and distribution of their products in Ontario. It has certain rules that apply to the sale and delivery of wine, most notably the requirement that alcohol can only be delivered to a person 19 years of age or older, who is not intoxicated. Therefore, the delivery agent is obligated to ensure your majority (two photo IDs are needed, if the agent requests confirmation) and obtain your signature before handing over the order. Delivery Methods Canada Post Xpresspost Canada Post can reach more locations in Ontario more economically than any other delivery service, which is why we selected it to handle most of the shipments on behalf of our winery partners. Although there are a few remote communities that are difficult for us to reach, we can deliver almost everywhere else in Ontario. Even if you live in a rural area, or a region serviced by neighbourhood mailboxes, it is likely we can deliver to you, just make sure to use your mailing address. Because you must sign for your WineryToHome.com order and prove you are 19 years of age or older, Canada Post will handle your shipment as it normally does when you receive mail that requires a signature. (Registered mail, for example.) If you're unsure how Canada Post will deliver the package to you, you can call their toll-free number for information – 1-800-267-1177. Direct Delivery In the Expanded Golden Horseshoe, WineryToHome.com offers a premium, Direct Delivery service. This service offers our customers flexibility in the choice of delivery dates and times. Back to top Delivery Pricing Our delivery prices are dependent on whether the order is to be delivered by Canada Post, or via our Direct Delivery service. Canada Post For all orders, there is a minimum delivery charge of $9.00 for the first 1-3 items/bottles. 4-6 bottles cost $11, 7-12 cost $21, 13-18 cost $32, plus $11 for every additional 6 bottles. You'll see the actual charges before you checkout. After the first case (of 6 bottles), each additional bottle costs $1. For delivery regions outside the Greater Toronto Area, an incremental delivery surcharge is applied, based on where you live. Should you choose to order from more than one winery, a surcharge of $4 is applied, allowing you to order from up to 2 different wineries. To order shipments from more than 2 wineries only requires that you place separate orders. Back to top Direct Delivery Direct Delivery is readily available only in the Expanded Golden Horseshoe - including Niagara Region up to Georgian Bay and as far east as Port Hope. For delivery arrangements to other areas, please contact our office (866) 254-6075 or customerservice@winerytohome.com. Direct Delivery service enables customers to select the time and date for the delivery of their order, subject to the availability of delivery time slots. If you need delivery on a specific date, and all the delivery slots for that date are filled, simply click on "Please contact me to arrange an alternate delivery date" during checkout and we'll do our best to make satisfactory arrangements for you. Direct Delivery is available for any order, at the cost of $25 for the first 2 to 12 bottles. For orders larger than 12 bottles, add $5 for each additional case of up to 12 bottles. Here are a few examples: the delivery charge for an order of 6 or 12 bottles will be $25, the charge for 24 bottles will be $30, and the charge for 30 bottles will be $35. As with Canada Post orders, a $4 surcharge applies when you order from more than one winery. Back to top Re-Delivery Canada Post Should you not be available to accept and sign for your order, Canada Post will leave a Delivery Notice providing directions for you to collect your wine at a convenient postal outlet nearby. Back to top Direct Delivery When delivery is attempted and a customer is not available at the indicated Ship To address during the agreed time interval, then a re-delivery policy will apply. In such a case the delivery agent will leave a notice of attempted delivery and WineryToHome.com will contact you to arrange re-delivery as soon as possible. The minimum case and order charge will apply for such re-deliveries. Back to top About Our Packaging WineryToHome.com worked closely with Canada Post and a major North American packaging manufacturer to design packaging that will ensure your wine orders arrive safely at your door. We even went to the mail plant floor and talked with the people who will handle your packages! We asked for their feedback on our preliminary package designs, and they made several suggestions we incorporated into the containers we now use. Canada Post has tested our designs, and they stood up to far more abuse than any shipment will ever receive. We have seen their plant operations first hand, and Canada Post personnel take pride in the care with which fragile Xpresspost shipments are handled. In the unlikely event your order is damaged in transit, we will happily make restitution at no cost to you. Back to top Environmental Concerns WineryToHome.com is conscientious about the environmental impact of its operations. For this reason, we use corrugated cardboard for the bulk of our packaging, and a minimal amount of additional cushioning material. Corrugated cardboard is a renewable resource, and industry-wide, less than 13% of corrugated material is actually made from logs. For our packaging supplier, the majority of their linerboard is 100% recycled material, consisting of 70% post-consumer corrugated waste, and 30% recovered, post-industrial paper waste. Back to top |
For Customer Service email: customerservice@winerytohome.com
Copyright 2013 WineryToHome.com. Must be at least 19 years of age to purchase and receive wine.
Also, please check out our new WINE of the MONTH Club website.