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ORDER BY PHONE
Customer Service by WineryToHome.com
ABOUT WineryToHome.comWineryToHome.com, now in it's sixth year, is the pioneer in selling fine Ontario wines online and conveniently delivering throughout the province. By providing objective reviews and ratings by Canada's most respected wine reviewers, WineryToHome.com is committed to assisting Ontarians in selecting wines that best suit their preferences and tastes. CONTACT A REPRESENTATIVE1 (866) 254-6075 customer@winerytohome.com We have staff available at all times during regular business hours who will be glad to answer any of your questions, provide suggestions or assist with an order. Just call us at If you prefer, please email us customer@winerytohome.com and we'll respond as soon as possible. OUR POLICIESOur principal overriding policy is to be as fair and honest with our members and customers as possible. You can find our policies on a full range of issues including Security, Ordering, Membership, and more by clicking below. SHIPPING + DELIVERYAll of our wines are shipped in proprietary packaging specially designed to withstand the rigours of delivery via Xpresspost. This packaging is made of recyled corrugate and can be reused or recycled again. Delivery via Xpresspost costs only $6.95 for up to 6 bottles in the GTA, slightly more to other locations. Each additional bottle is only $1. You'll see the actual charges before checkout. Regular delivery is within one week of your order. OUR WINE EXPERTSTwo of Canada's top wine reviewers - Tony Aspler and David Lawrason taste each of our wines at our Monthly Experts' Tasting. Our winery partners submit new releases to our tasting panel and we only list, promote and sell wines that they recommend. For such wines, they write a review and rate the wine for WineryToHome.com, and with a winery's OK, we publish such info on our website. This provides a customer with a valuable degree of assurance - and reduces the risk of making the 'wrong choice'. WineryToHome.com's GUARANTEESIn keeping with our policy of being as fair and honest with our members and customers as possible - we do guarantee the satisfaction of all customers. We do that in several ways - by ensuring that any instances of faulty wine, unsuitable selections or broken or missing bottles - are resolved promptly and to the customer's complete satisfaction. WineryToHome.com assumes full responsibility for rectifying any such situations regardless of what party may have been responsible. | ||||||||
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For Customer Service email: customerservice@winerytohome.com Copyright 2010 WineryToHome.com. Must be at least 19 years of age to purchase and receive wine. |
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